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FDNY fire and EMS dispatchers honored for their life-saving roles

Those calm, collected disembodied voices on the other end of 911 calls are about to be heard — and honored.

The FDNY will be honoring 72 fire and Emergency Medical Service dispatchers during a special ceremony at department headquarters in downtown Brooklyn on Thursday, giving out awards to scores of first responders who are, truly, the first to respond.

http://www.nydailynews.com/news/ny-metro-fdny-dispatchers-honored-heroic-acts-20180919-story.html